KDNV (KPN)
|D112 Senior Monitoring Specialist
Summary
Part of the D112 platform monitoring migration project at KDNV (KPN), successfully transitioning critical systems and enhancing operational monitoring capabilities.
Highlights
Directed the comprehensive migration of the 112 platform monitoring system, ensuring continuity and stability for critical services during the transition.
Implemented and configured advanced monitoring tools including Broadcom, Sciencelogic, Splunk, and Elastic, significantly improving system observability and performance.
Developed and automated scripts for operational 112 platform monitoring, streamlining workflows and enhancing efficiency across the monitoring environment.
Integrated Event Management via ServiceNow, centralizing incident response and optimizing problem resolution times for monitoring incidents.
Contributed to the D112 department receiving an award for the monitoring migration project within KPN SI, recognizing excellence in execution and impact.